Privacy policy

Last updated 7 September 2026

This page explains what StormFame collects when you place an order, why we need it, who else sees it, how long we keep it, and how to get it removed. In short: an email address, the order itself, and the public username or link you give us. Never a password, and never your card number.

The data controller is AUDIBLAZE LTD, 2 Fenton Road, Bournemouth BH6 5EY, United Kingdom, trading as StormFame. We process personal data under the UK GDPR and the Data Protection Act 2018.

1. What we collect

Only what an order actually needs.

• Your email address. Used for the receipt, delivery updates, and any support replies.
• Order details. The service you bought, the quantity, the price, the time it was placed, and its delivery status.
• The public @username or public link you supply. A profile handle, or the link to a public post, video or channel. This is the target of the order.
• Payment status. Whether a payment succeeded, failed or was refunded, and the reference our payment processor gives it.
• Basic technical data. The IP address and browser your device sends when it loads the site, and which pages were viewed.

What we never ask for

We never ask for your Instagram, TikTok or YouTube password. No order needs one, and there is no situation in which we will request one. If a message claiming to be from StormFame asks for a password, it is not from us. Please tell us.

We also never see your full card number, expiry date or security code. Those are entered on the payment processor's own systems and handled entirely by them. What comes back to us is whether the payment went through.

2. Why we collect it, and our lawful basis

• To send the order to a delivery provider and get it started, usually within 30 minutes. Basis: performing our contract with you.
• To identify your order when you contact us, so support can act without a back-and-forth. Contract.
• To honour the 30-day refill guarantee, which means checking the count on the same public profile or post later. Contract.
• To process refunds under the 30-day money-back guarantee. Contract.
• To spot fraudulent or duplicated orders and chargeback abuse. Our legitimate interest in running the business without being defrauded.
• To keep the accounting records a UK business is required to keep. Legal obligation.

3. Who it is shared with

A short list of processors, and no one else.

• Our payment processor, which takes the payment and holds the card data we never touch.
• Our email provider, which delivers receipts and support replies.
• Cloudflare, which hosts this site and provides its analytics.
• The delivery providers who fulfil orders. They receive the public username or link and the service and quantity ordered. They do not need your email address or payment information, so we do not pass those on.

Some of these companies operate outside the United Kingdom. Where data leaves the UK it does so under the UK adequacy regulations or standard contractual clauses approved for that purpose.

We do not sell your data. We do not rent it, trade it, or hand it to advertisers or data brokers. There is no marketing list you are quietly added to. The only situation in which we would disclose information beyond the above is if we were legally required to.

4. Cookies and analytics

The site uses a small amount of browser storage so that the cart and checkout work across pages. Analytics come from Cloudflare's privacy-focused service, which counts visits and pages in aggregate without cookies or a profile of you as an individual.

You can block or clear browser storage at any time. Parts of the ordering process may stop working if you do.

5. How long we keep it

• Order records are kept while the 30-day refill and money-back guarantees are live, and afterwards for as long as UK tax and accounting rules require, currently six years.
• Support emails are kept for 12 months, then deleted.
• Analytics data is aggregated and is not tied back to your order.

6. Your rights

Under the UK GDPR you can ask us to show you the data we hold on you, correct anything wrong, delete it, restrict how we use it, object to processing based on our legitimate interests, or give you a copy in a portable format. Email instactive6@gmail.com from the address you used to order and say which you want. We will reply within one month, and there is no charge.

Two honest caveats. We may have to keep a minimal record of the transaction itself for accounting, even after deleting the rest. And once your order record is gone, we can no longer verify a refill or a refund for it, so please wait until the 30-day window has closed if you want the guarantees to stand.

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to sort it out first, but you do not have to give us one.

7. Age

StormFame is for buyers aged 18 and over, and you confirm your age at checkout. The site is not aimed at children and we do not knowingly hold data on anyone under 18. If we learn that we do, we delete it.

8. Changes and how to reach us

If this policy changes, the new version goes up on this page. Anything that materially changes how we handle your data will be reflected here before it takes effect.

Questions about your data, or a request to see or delete it: instactive6@gmail.com, staffed 24/7. By post: AUDIBLAZE LTD, 2 Fenton Road, Bournemouth BH6 5EY, United Kingdom. StormFame services are provided for promotional and entertainment purposes, and we are not affiliated with Instagram, TikTok, YouTube, Meta or Google.